FAQ

What types of products does IT-Domic offer?

IT-Domic specializes in high-performance technology products, including advanced graphics cards such as the NVIDIA RTX A1000 and multifunction printers like the HP Officejet Pro X476dw. Our curated selection is designed to enhance productivity for professionals and businesses.

What is the return policy for items purchased from IT-Domic?

We have a 30-day return policy. To be eligible for a return, items must be in their original condition, unworn or unused, with tags, and in the original packaging. A receipt or proof of purchase is also required.

How long does it take to process an order?

Orders are typically processed within 1-2 business days, excluding weekends and holidays. During peak periods, processing times may be extended, and we will communicate any delays to our customers.

What shipping options are available?

We currently only ship within the USA. Shipping options, costs, and delivery times may vary based on your location and the size or weight of your order. We offer free shipping on eligible orders.

How can I track my order?

Once your order is shipped, you will receive a shipping confirmation email containing a tracking number. This number can be used to monitor your package's status and estimated delivery date.

What should I do if my package is lost or damaged?

If your package is lost or damaged during transit, please contact us immediately at info@itdomic.com or call +1 346-466-5103. We will work with the carrier to investigate the issue and resolve it as quickly as possible.

Are there any items that cannot be returned?

Certain items, such as perishable goods, custom products, and personal care items, cannot be returned. Additionally, we do not accept returns for hazardous materials or items marked as non-returnable. Please contact us if you have questions about a specific item.

What is the estimated delivery time for orders?

The estimated delivery time is typically 4 to 7 business days, which includes a handling time of 1 to 2 business days and a transit time of 3 to 5 business days. Delivery times may vary based on the shipping method chosen.

How can I contact IT-Domic for further inquiries?

You can reach us via email at info@itdomic.com or by phone at +1 346-466-5103. Our physical address is 20622 Newstone Dr, Richmond, Texas 77406, United States.