At IT DOMIC, we understand the importance of timely and reliable delivery for your IT and network hardware needs. Our shipping policy is designed to ensure your orders arrive safely, securely, and on time. Please review the details below to understand how we handle shipping and delivery.
Order Processing
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Orders are processed within 1-2 business days after payment confirmation.
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Orders placed on weekends or holidays will be processed on the next business day.
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If there are any delays due to product availability or other factors, we will notify you promptly.
Shipping Time
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Ground Shipping typically delivers within 3-4 business days for anywhere in the US.
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For faster options, expedited shipping is available on most products. Feel free to contact us before placing your order if you require overnight or 2-day shipping.
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International delivery times depend on the destination.
Shipping Carriers
We use FedEx, UPS and DHL to make sure that you receive the products on time.
Shipment Tracking
Once your order has been shipped, you will receive a confirmation email with a tracking number. It will allow you to monitor the status of your delivery through the carrier’s website.
Shipping Cost
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During checkout, customers will see the shipping costs, taxes, and fees clearly listed.
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We provide various shipping options, such as standard, expedited, and express delivery, with transparent pricing for each, allowing customers to choose the option that best fits their requirements.
Weekend Delivery:
If you require delivery on Saturday or Sunday, kindly reach out to us before placing your order.
Risk of Loss:
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If your order arrives damaged or is lost in transit, please contact us immediately. We will work with the shipping carrier to resolve the issue and ensure you receive a replacement or refund.
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Once an item is shipped, ownership transfers from IT DOMIC to the buyer. The customer is fully responsible for ensuring the security and accuracy of the delivery address provided during the purchase. We do not cover any costs associated with forwarding shipments.
For any questions, please contact us:
Address: 20622 Newstone Dr, Richmond, TX 77406, USA
Email: info@itdomic.com
Phone: +1 (346) 466-5103